FaceTime doesn't work. Troubleshooting problems with FaceTime on iPhone Why can't I log into facetime?

People are reporting problems activating iMessage and FaceTime services on their devices. Usually such errors occur due to too much, but if the problem persists again and again, you can try to solve it yourself.

Most errors look like this. In some cases, the message “Waiting for activation” appears under the function enable toggle switch, which can take a long time.

How to solve this problem? There are some simple tricks to fix the activation error.

First, make sure the email address where you want to receive iMessages and FaceTime calls matches your Apple ID. You must also include your phone number.

iMessage

FaceTime

Open settings, then FaceTime. After that, we check the addresses for FaceTime calls.

After changing the data, try disabling and re-enabling both toggle switches. It is recommended to perform the same action even if everything was entered correctly. Don't switch them randomly: Wait about five seconds before turning it on again.

If the problem still persists, you can try resetting your network settings. To do this, go to the main settings of the iPhone, then “Reset”, then “Reset network settings” (toggle switches must be turned on). After that, reconnect to your Wi-Fi network and try sending an iMessage or making a FaceTime call. You may need to make a FaceTime audio call first and then video only.

Didn't help? Reboot your device. After turning it on, send an iMessage or make a FaceTime call again - everything should work as normal.

In the worst case scenario, experts advise trying iPhone restoration.

Have you encountered this error on iOS 7?

Based on materials from osxdaily.com

Any Apple product has proven itself to be very reliable. This applies to computers, mobile devices, other equipment, and even software. But even the best solutions sometimes fail. For some people the relevant question is: Why doesn't Face work? Half on iPod, iPad or iPhone. Let's look at possible problems when using the application and ways to solve them.

Possible problems

Possible problems can be divided into three groups based on symptoms: the application does not start/crashes, problems with calls, or problems with communication and sound. In most cases, it is the second one that occurs, but there are exceptions. One of the described troubleshooting methods will definitely help you.

Option 1: The application does not start/crashes

Everything is simple here, since FaceTime is integrated into the OS. It is enough to restart the device, check the quality of the Internet connection and settings. In some cases, the solution will be to update the firmware to the latest version.

Option 2: Problems with calls

Mostly, users complain about problems with incoming and outgoing calls. First of all, you should check whether the Internet works on the device at all. The easiest way to do this is by opening any page in your browser.

There is often a situation where FaceTime does not work without Wi-Fi. The point here is the mobile traffic saving function, which prohibits calls via cellular communications. You can find out how to disable it.

To use the application, you must link your iPhone to your Apple ID. This is quite easy to do from the device settings menu. From there, go to the FaceTime section and open the “Your address...” option.

Option 3: Communication or sound problems

Malfunctions with communication or sound can be caused solely by insufficient data transmission speed of one of the interlocutors (or both). In this case, it is worth checking the network status or Wi-Fi status. Sometimes a simple reboot of the device helps.

Unfortunately, many people are faced with the fact that FaceTime doesn't work. In fact, this situation should not cause fear, since the situation is primarily explained by updating the iOS operating system to version seven. Errors may be due to high load on Apple servers. However, if the problem persists, you can try to resolve it.

In most cases, the error looks like this: under the application enable toggle switch there is a message “Waiting for activation”, which does not go away on its own for a long time.

First of all, you need to make sure that all personal data is entered correctly: email address, Apple ID, mobile phone number. Only after this you need to perform the following tricks to activate iMessage (version of the program for text messages), FaceTime (version of the program for calls in audio and video format).

How to activate iMessage?

You must go to settings and then go through the following scheme: “Messages” - iMessage - “Send / Receive”. Completing this circuit requires minimal effort.

How to activate FaceTime?

You should open your device and FaceTime settings, check the calling addresses. Perhaps there were mistakes and you will understand Why doesn't Face Time work? on your device. After this, you need to disable - enable both versions of the program.

In addition, disabling - turning on should be done even if everything was entered correctly. There is no need to act chaotically, so it is best to wait 5 seconds before turning it on again. So, what actions need to be taken in this situation?


Is the error still there? There is no need to despair. You can try rebooting your device. Most likely, the program will still start working normally.

In the worst case scenario, it is necessary to restore the device's operating system. For this reason, if you have followed the tips described above, but you still have FaceTime doesn't work, it is advisable to contact an experienced specialist who can restore the operating system.

Technology FaceTime allows iPhone, iPad, iPod Touch and Mac users to make free audio and video calls, while paying only for the Internet traffic consumed. Like the instant messaging service, in the iOS operating system FaceTime disabled by default, below you will find detailed instructions on how to activate and use it.

So, for the first time Apple presented FaceTime for iOS at the WWDC conference in June 2010 together with, and in October the company announced support for Mac OS X Snow Leopard. Thus, users of Apple devices were able to communicate face-to-face for free, as well as broadcast video from an iSight camera to their interlocutor and make voice calls using a regular Wi-Fi or DSL connection, and in 2012, support for 3G/LTE standards also appeared . Since then, thousands of device owners Apple from all over the world (not counting a number of Arab countries) use the service daily FaceTime.

In terms of making audio or video calls, FaceTime is an analogue of Skype, Viber and other instant messengers.

The main advantages of FaceTime include:

  • no need to install additional applications - FaceTime is available immediately on iOS.
  • Full integration with the Contacts application.
  • high quality of communication.

The main disadvantage of FaceTime is the lack of cross-platform - the service is available only to users of Apple devices (iPhone, iPad, iPod Touch and Mac).

How to enable FaceTime on iPhone, iPad and iPod Touch

1. You need to go to Settings -> FaceTime;

2. Click the button Your Apple ID for FaceTime", enter your details and toggle the checkbox FaceTime to the active position so that the inscription appears "Waiting for activation";


3. You must wait until activation is completed and, if necessary, complete the fields below.

How to make calls using FaceTime on iPhone, iPad and iPod Touch

You can make a call using FaceTime directly from the subscriber’s card in the application Telephone on iPhone. By clicking on the desired contact, all that remains is to select an audio call (handset icon) or video call (video camera icon).

If there are no FaceTime icons in the selected subscriber card, this means that the user you are going to call has not activated (activation instructions above) the service on his device.

During a FaceTime call, you can mute the sound, switch from the front camera to the main one, change the display orientation, etc.

We talked in more detail about using FaceTime (the difference between FaceTime audio and FaceTime video, etc.).

Also make calls via FaceTime You can use the app of the same name in iOS.

In addition, FaceTime+ Continuity technology allows you to make regular cellular calls from devices that do not have a cellular module, such as Mac computers or iPads (Wi-Fi Only). How to do this is described.

Most mobile device owners from time to time face the need to recover accidentally deleted or lost data on their phone. This can be any type of data, from messages to bookmarks in Safari. Today we will tell you in detail how to restore FaceTime on iPhone X/8/8 Plus.

How to Recover FaceTime Log on iPhone X/8/8 Plus

The program offers a choice of three methods to recover data on iPhone X/8/8 Plus, but you can only recover FaceTime call logs using two. This can be done directly from the smartphone itself or from a backup made in iTunes. You can choose a method convenient for you. First you need to download and install the UltData program on your computer.

How to Recover FaceTime Call History

If you don't backup data on your phone, then use this method to recover deleted or lost video and audio call history via FaceTime.

1. Connect your iPhone X/8/8 Plus using a USB cable to your computer. Launch the program and select “Recover from iOS device” in the top menu field.

2. Check the box next to “FaceTime” and click on the “Start Scan” button.


3. The data scanning process will begin, which may take some time. When the scanning process is completed, you will see a list of FaceTime calls. Deleted ones are marked in red. The rest are marked in black. Select the ones you need, tick them and click the “Restore” button. Please note that you can restore FaceTime call history to the iPhone itself, or you can export it to your computer in one of the proposed formats.

How to Recover FaceTime Call History via iTunes

This method will be relevant for those who back up data via iTunes.

1. Launch the UltData program. From the top menu, select "Recover from iTunes Backup Files."


3. When scanning is completed, in the left panel you need to check the “FaceTime” box. You will see your FaceTime call history.

4. All that remains is to mark the ones you need and click the “Restore” button. You can also restore FaceTime to iPhone X/8/8 Plus, or transfer your call log to your computer.


You can download the UltData program for free for evaluation purposes, or for a fee to gain access to advanced features. You can use it on Windows or Mac.