Hello town welcome to extend the status. How to find out the tariff plan on Velcom: an overview of all methods. How to find out the tariff plan for Velcom through the web interface

The simplest and most famous USSD request is to check the balance of your personal account: *100#. It is universal: it is valid for velcom, MTS, and life:). But other USSD operations are not always known to users, although many Slutsk residents are not averse to simplifying their lives by using USSD capabilities. We bring to your attention a list of some USSD requests from mobile operators.

velcom USSD requests

*100*1# - information about the balance of minutes, SMS, MMS and Internet traffic included in the subscription fee.
*100*2# - notification of prepayment balance.
*100*3# - information about the amount of the monthly payment, the balance of the amount for paying for the goods in installments and the date the payment of contributions is completed.
*114*1# - refusal to send SMS messages from the company.
*114*2# - refusal to listen to ACCA news (automatic subscriber service).
*115*0# - receive USSD messages in transliteration.
*115*1# - receiving USSD messages in Cyrillic.
*145# - providing the opportunity to work without prepayment.
*145*9# - switching to prepaid work.
* 131 * Company subscriber number # - “Waiting for a call”.
*135*1# - activation of the "Mobile Internet" service, change of the TP of the "Mobile Internet" service, change/deletion of the application for changing the TP of the "Mobile Internet" service.
*135*2# - enable/disable MMS.
*135*0# - receiving the settings of the service "Mobile Internet", MMS, streaming video ("Mobile TV"), all available.
*141*2# - information about the phone number and tariff plan.
*141*3*1 (*2,)# - operations related to international communication services (roaming). In addition to subscribers connected via the "Single" tariff plan.
*141*3*3# - connect/change your favorite number. Except for subscribers connected under BUSINESS.PRO, BUSINESS.PRO.WEB, WEB 250, WEB 500 tariff plans).
*141*3*4# - change the tariff plan.
*141*3*5# - "Pause".
* 141 * 3 * 7 # - "Connected again."
*141*5# - repeat invoice for the closed period by e-mail.
*141*9# - USSD help.

USSD requests privet (trademark of velcom)

*120# - information about the state of the personal account and status validity periods;
*124*card code# - replenishment of the account with a prepaid card PRIVET;
*131*company subscriber number# - “Waiting for a call” in velcom/roaming network (“Outgoing communication barring” status);
*114# - refusal to send SMS-mailing HELLO.
*126# - additional services menu. Among them:
*126*1*1# - activation/deactivation of the "Mobile Internet" service;
*126*1*2# - enable/disable MMS service;
*126*1*5# - activation/deactivation of the service "On call again";
*126*1*6# - activation of the Internet 50 service;
*126*9# - USSD help (SMS with basic requests can be received in the status "Active" and "Prohibition of outgoing communications")

USSD requests MTS

*110# - Menu of the "Be in touch!" service, thanks to which you can manage the services "You've been called!" (messages arrive with numbers, the number of calls and their time when you were unavailable or could not answer the call) and “There is a connection!” (no more than ten subscribers whose calls you missed are sent messages that are already available).

*120*(number of the subscriber to whom you are sending the request)# - "Call me back!" service. Available only to MTS subscribers who are in partial blocking. The maximum number of requests "Call me back!" - no more than 5 per day.

*363*375ХХХХХХХХ*YYYYY#, where: 375Х…— telephone number of the subscriber in whose favor the instruction is being generated; Y… — amount (number from 500 to 10,000 rubles) — service “Share the balance”.

*111# - USSD-portal allows you to manage your account, connect and disconnect services, carry out balance transactions, use many information and entertainment services without remembering the access number to them.
The main menu of the USSD portal includes:
1. Hit - all the most relevant: games, ringtones, videos, weather;
2. USSD assistant. Allows you to manage your account and MTS services;
3. Promotions/Services. Allows you to receive information and activate current MTS marketing promotions, as well as connect additional services for your phone;
4. Horoscope for today, tomorrow, the day after tomorrow, subscription to a horoscope;
5. Play - games;
6. Download - games, melody, video, pictures;
7. More - weather, jokes, aphorisms, exchange rates, tests and much more.

USSD requests life:)

*105# - information about the expiration dates of internet packages, SMS packages, video calls, bonuses, free minutes.
*115# - information about the current tariff plan and phone number.

life:) USSD requests for independent operations:
*100*card code# - replenish personal account using recharge cards;
*110*1# - switch to the tariff plan;
*110*2# - add a service;
*110*3# - add/remove service package;
*110*5# - add/remove a tariff Internet service;
*110*6*1*1# - add/remove tariff SMS service;
*120*1# - use the "Balance transfer" service;
*120*2# - use the "Call me" service;
*120*6*1# - add/reject the "Voice mail" service;
*120*6*2# - add / refuse the service "Who called?";
*120*6*3# - add/unsubscribe from the "Online Again" service;
*120*7# - add/reject the Caller ID service;
*120*8# - add/reject Call Barring service;
*120*9# - set/change password;
*150# - perform operations with your favorite numbers.

The use of the USSD menu is free. The system of the mobile operator, as a rule, warns of possible one-time costs for changing the tariff plan or connecting services.
To use a USSD request, type the required combination of keys on the phone keypad and press the "Call" key, after which the phone will display the final answer to your request or offer a list of further possible operations.
Please note that in some cases, actions using USSD requests may affect the balance of your phone number. If you have questions about the actions in the USSD menu, you can get all the additional information on the official websites of mobile operators or in the offices of their representative offices.
Also, when using some USSD commands, there are other conditions that depend on your tariff plan and other factors.
The USSD menu is based on the official websites of velcom mobile operators. by, privet. by, mts. by, life.com.by.

Access to the USSD menu is possible only from your phone number. To use the USSD menu, you do not need to activate additional services and remember passwords. The use of the USSD menu is free. The system will definitely warn you about possible one-time costs for changing the tariff plan or connecting services.

All short USSD numbers start with "*" and end with "#". To make a request, dial a short number and press the call key. Below is a complete list of short USSD commands.

USSD commands for subscribersvelcom (Legal entities)

USSD requests

Description

Information about the remaining minutes, SMS, MMS and Internet traffic included in the subscription fee.

*100*4 #

Remaining minutes of velcom service included international 100/250

*100*11#

Information about the number of minutes of outgoing calls made within ZAG

*100* 1 9#

Information on accruals for the current month for subscribers of legal entities. persons.1

Opt-out of SMS-mailings of the company

Stop listening to ACCA news

Receiving USSD messages in transliteration.

Activation of the 500 SMS service

*131*Company subscriber number#

"I am waiting for a call".

Information about your number in international format

"Melophone".

USSD-menu *1 35 #

USSD requests

Description

*1 35 * 1 #

Activation of the "Mobile Internet" service, change of the TP of the "Mobile Internet" service, change/deletion of the application for changing the TP of the "Mobile Internet" service.

*1 35 *2#

Enable/disable MMS.

*135*3 #

Information about the connected MI service

*1 35 * 4 #

Information about the provided static IP address.

*1 35 * 0 #

Receiving the settings of the service "Mobile Internet", MMS, streaming video, all available.

*1 35 * 0*8 #

Receiving test MMS

USSD-menu *141#


USSD requests

Description

ISSA password.

Information about the phone number and tariff plan.

*141*2*1#

Information about the phone number and TP of the subscriber.

*141*2*2#

Information about subscriber's connected services.

*141*3*1*1#

Activation of the "International calls" service.

*141*3*1*2#

Deactivation of the "International calls" service.

*141*3*1*3*1 #

Activation of the "velcom international" service

*141*3*1*3*2 #

Deactivation of the "velcom international" service

*141*3*2*1#

Activation of the "International roaming" service

*141*3*2*2#

Deactivation of the "International roaming" service

*141*3* 2 * 3 *1 #

Activation of services "Roaming. Vacation”, “Roaming. Business"

*141*3*2* 3*2 #

Deactivation of services "Roaming. Vacation”, “Roaming. Business"

*141*3*2*4 #

Information about roaming partners

*141*3*2*3*4#

Validity period of “Roaming. Vacation”, “Roaming. Business"

*141*3*3#

Connection / change of "favorite" number3.

*141*3* 5 #

*141*3*6#

*141*3*7#

"Reconnected"

"Director's package2"

*141* 9*1 #

USSD help.

*141* 9*2 #

Dial rules

*141*9*3#

Information center

1. The subscriber's balance displays all the subscriber's expenses: AP, one-time charges, current charges, tax.

Features of the information provided:

a) at the beginning of each month (from the 1st to the 6th day), during the billing period for communication services, information on charges may be incomplete or unavailable for technical reasons;

b) information on accruals is updated as data on the communication services consumed by the subscriber enters the settlement system;

c) when using the "International roaming" service, the calculation of the cost of consumed communication services is carried out with some delay, upon receipt of the relevant information from roaming partners.

2. For TP "Manager +"

3. For subscribers of legal entities connected according to the tariff plan "Open", "Open 100", tariff plans of the lines "Corporate", "Employee", "SMART" and according to the tariff plan "AgroCorporation"

All modern people use mobile services from different operators, and each mobile operator has a list of combinations with which you can connect certain services - this is a USSD request. In short, such requests contain numbers and symbols, after entering and sending which some action will be taken. Each is responsible for a separate function, and this article will present all about such combinations.

What are commands for?

USSD request is a kind of option for mobile communication clients, which is installed along with SMS and is a basic service of any operator. Translated, this abbreviation means "an additional option that has no structure."

For a visual example, it is worth understanding how such a combination works:

  1. A mobile communication client, for example, wishes to check the balance of a mobile phone using a service code.
  2. On the phone keyboard, first press "*", and then enter the desired number, the code of which is responsible for checking the balance.
  3. After the numbers, "#" is entered and a call is made to send data to the network.
  4. After a few seconds, information about the balance is sent to the phone in the form of SMS or as an interactive menu on the gadget screen.

In addition, the USSD request may not only allow you to check the status of the account. With it, you can enable or disable services, switch to another tariff, open the operator's menu to receive information on mobile communications, and also carry out a host of other operations.

The Benefits of Combinations

The USSD request is very convenient to use, because by entering short commands you can get information quickly, without the need to call the operator or send SMS. In addition, using combinations, you can get the data of interest at any convenient time, for 24 hours a day.

With the use of such codes, you can control your mobile phone number. Network clients can send requests to other people to send money or just call back.

For a more detailed consideration of combinations, data on different operators in Russia should be indicated.

Popular MTS combinations

The very first and most popular command from MTS is *111#. Such a command is used to open a portal in which each user can manage the tariff and options. If it is difficult to remember other commands, then you need to remember only this one. With its help, you can find out everything you need, and even your mobile balance. The request replaces the personal account on the site and can be used in any region and even country. MTS USSD requests are not charged, which is very convenient.

If there are characters on the phone in messages and other parts of documents that cannot be read, then you need to enter *111*6*1#. Below are the most popular codes from the operator MTS Russia:

  1. Checking the account is carried out through dialing the combination *100#.
  2. You can see what funds were withdrawn for during the last 5 actions by dialing *145#.
  3. You can quickly find out your mobile number by dialing *111*10#.
  4. *111*11# is used to check active paid options.
  5. *111*12# is used to check the current tariff.
  6. You can find out about the balance of package offers by entering *217#.
  7. You can replenish the balance using a bank card for this through the request *115#.

This is only a small number of requests that the operator has. Details of all can be found on the site, and this article describes only the most common and necessary. Information on requests for tariff plans will be provided in the description of the tariff itself, which is selected by the subscriber.

Velcom teams

Through a USSD request from Velcom, subscribers can manage mobile communications on their own. Thus, to check the information on the balance, you need to dial *100# on the phone keypad. If the user needs to change the payment system, then the code *145# is used. These are the basic codes for managing your money.

You can also manage rates. To activate a particular tariff plan, there is a team. Now we suggest that you familiarize yourself with other methods of managing the plan. To check the active tariff, dial *141*2*1#, and to find out the mobile number, dial *147#. In some cases, an SMS will be sent in response to the request, and in some cases, the data will be displayed immediately on the screen.

To get information about the mobile Internet and other options, use the combination *135#. After entering, a menu will open in which you can select different services and get acquainted with them, as well as, if necessary, activate them. There is another menu that allows you to open help and commands for other queries, for this users need to dial *141#. As you can see, Velcom USSD requests are very similar to MTS commands and work in a similar way.

Teams "MegaFon"

The MegaFon operator also has a large list of combinations that subscribers should familiarize themselves with. You can see all possible codes on the official page, and only the most popular ones among users will be described below:

  1. To call the menu, which in terms of functionality can replace the personal account, enter *105#.
  2. You can find out information on the account through the code *100#.
  3. You can see your number through the request *205#.
  4. The rest of the package offers are recognized through the combination *558#.
  5. To detail information about the tariff used, *105*3# is entered.
  6. Information about the bonus balance is provided by the code *115#.
  7. It is very convenient to use the "Call me back" service if you enter *144*client's mobile phone number# on the keyboard.
  8. To replenish the balance of another MegaFon user, the combination *143*number# is used.
  9. You can use the Promised Payment service by entering *106#.

These are the most common MegaFon USSD requests, which are used most often.

Sooner or later, combinations will come in handy for every mobile subscriber, so it’s better to study the most important of them so that they can be applied at the right time. All commands from MegaFon are completely free, and customers can use them in their work at any time convenient for them.

Conclusion

As you can see, there are a lot of requests, and all of them are responsible for individual services. It is important, after entering a particular combination, not to forget to make a call to send a command, otherwise the necessary information will not be provided.

To clarify the parameters of their tariff plan, subscribers must first clarify its name. This will help you familiarize yourself with the number service options, for example, via the Internet. How to find out the tariff plan on Velcom if the documents issued during the registration of the SIM card were lost or the terms of service were repeatedly changed on the number? The previously indicated operator offers several options for obtaining information on the conditions under which the subscriber uses communication services. Let's consider how to find out the tariff plan on Velcom in more detail in this article.

Overview of options

Before moving on to the main topic of the article, I would like to clarify that the operator has developed several services to inform its subscribers. With their help, you can also find out the Velcom tariff plan:

  • USSD request(by entering a special request, you can quickly view the data of interest through the USSD service at no additional cost);
  • support line call(experienced consultants will answer customer questions, help you decide on the choice of tariff or additional options);
  • CCIS service(a popular Internet assistant, the full name is an Internet customer service service).

Method 1. Contacting the support line

Registered subscribers or potential users of the operator's communication services can contact the support line and ask how to find out which Velcom tariff plan. From the SIM card of an existing subscriber, you can contact the information service by dialing 411. As with calls to the support lines of other telecom operators, a voice information system is provided that will help the user get the data of interest without connecting to a specialist.

Method 2. How to find out the Velcom tariff plan (USSD service)

A convenient and functional way is to receive information about your number (this can be a balance, tariff name, information about connected services, etc.) via USSD. Having sent a short request, the subscriber will have to wait up to two minutes - the answer from the operator will be received immediately (via a text message). There are a number of commands that all subscribers should know. To begin with, we present the main request, which can be the answer to the question considered in the article.

*141*2*1 # - by sending such a combination, you can receive in a response message not only the name of the tariff activated on the number from which the command was dialed, but also view your number (this function can be quite convenient for new customers who have not yet managed to remember their own number );

Other USSD requests that may be useful to customers

  • *141*2*3*1# - this request will allow Internet users from mobile gadgets to find out what conditions are currently applied on the number when using the Internet, in case of connecting a tariff or option with a subscription fee, the date will also be indicated here, upon the occurrence of which the money will be debited.
  • *141*3*4# - for subscribers who have the idea to change the tariff plan, this request will allow them to realize their plans.

Method 3: Using the Internet Assistant

How to find out the tariff plan on Velcom with the Internet? The web interface of the CCIS service is available on the official resource of the Belarusian telecom operator. Previously, before gaining access to view and manage the number, you must register in the system. Detailed information on how this can be done is contained on the main page of the service. Here is a brief overview of the actions that the subscriber will need to perform.

Registration on the service

A subscriber who wants to access the Internet service and a functional personal account must perform the following steps:

  • From a mobile gadget in which a SIM card with the desired number is installed, enter the request *141*0#. This command allows you to access the service for setting a password to access the web information service.
  • Assign and enter a sequence of characters (password) to access the Internet Assistant. Of the basic requirements for a password, only one should be highlighted: the number of characters should not be less than five. In this case, the maximum length of the access code cannot exceed ten characters.
  • Wait a few minutes for the data to be updated in the system and go back to the page for entering authorization data, indicating your number and the password assigned at the previous stage.

What features are available in the online customer service?

Those clients of the operator who are already familiar with the functionality of their personal account will never face the question of how to find out the tariff plan on Velcom. After all, by visiting the personal page of the CCIS service, you can perform any operations with the number, for example:

  • find out the balance
  • view the name and parameters of the tariff plan;
  • change the tariff;
  • view a list of active options;
  • manage connected services: disable and enable them, etc.

Conclusion

How to find out the tariff plan "Velcom": by the number of the support line, visit the web support service for subscribers or use the services of short requests - the client of the previously mentioned operator decides. Previously, we looked at several ways to get data. It should be noted that the USSD functionality is the most effective and less expensive: in order to use it, you do not need to connect to the Internet, wait for a specialist to answer on the line, or bother with the voice menu, moving from point to point of the system.

International roaming

Using the "International roaming" service, you can make calls, use the Internet, send messages abroad in the networks of operators with which A1 has concluded appropriate agreements. Your roaming phone number does not change.

For information about the "International roaming" service for PRIVET subscribers, see the special page of the website www.privet.by.

How to activate roaming

The service "International roaming" is activated free of charge if there is a sufficient amount of prepayment (according to the subscriber's tariff plan).

Subscribers of A1 tariff plans - individuals can activate "International roaming":

  • by USSD *141*3*2#
  • in the personal account at my.a1.by (after registration);
  • by calling the Automatic Caller Service 411-3-2-2 (in the zone of reliable reception of the network A1);
  • by access code when calling the reference and information service (if the service is available);
  • upon application at A1 branded centers and official attorneys' offices upon presentation of an identity document.

*velcom subscribers who do not have a permanent residence in Belarus can activate the International Roaming service only at velcom branded centers or at the company's official attorneys (dealers) upon presentation of an identity document.

What to do when crossing the border

We recommend that you turn off your mobile phone before crossing the border with another state and turn on the phone upon arrival in the territory of another country. After crossing the border, you must select the network of the partner operator.

  • Network selection can occur both automatically and manually. We recommend that you switch your phone to manual network selection mode and, after crossing the border, select the operator that suits you.
  • If the network is not found after manual selection, try again or contact your local operator for advice.

Please note that minutes, SMS, MMS, MB included in the subscription fee of your tariff plan, as well as minutes, SMS, MMS, MB included in additional packages in roaming are not consumed. Any traffic is paid at roaming rates. You can familiarize yourself with the rates of partner operators in different countries.

Packages "Roaming 500 MB", "Roaming 1GB", with included Internet traffic, will help to reduce the cost of Internet in roaming. Read more.

Roaming 30 min. +20 SMS”, “Roaming 60 min. +30 SMS” and “Roaming 120 min. +60 SMS” with minutes and SMS included. Read more.

It should be remembered!
If you have automatic network selection configured, you will be able to register in the network of A1 partner operator for roaming while in Belarus. This can happen if the signal of the foreign operator's base station is strong enough to receive and make calls. As a result, all such calls will be calculated at roaming rates.

If your phone has conditional forwarding, including to voice mail, then you will pay twice for the forwarded call: both for incoming and outgoing calls at roaming rates.

How to check balance

Subscribers of A1 tariff plans - individuals can check the balance of their personal account:

  • via USSD *100#(if the foreign operator's network supports USSD);
  • in the personal account at my.a1.by (provided that the "Personal Account" service is activated);
  • via SMS*(send an SMS with the word Balance or balances to number 411);
  • on call* to the help desk at the contact center.

How to replenish the balance

Subscribers of A1 tariff plans - individuals can top up the balance using:

  • A1banking for Android and iOS (provided that the application is installed);
  • Personal account at my.a1.by (menu item "Personal information", to receive a login and password, you must register in advance);
  • Internet banking;
  • Internet payment systems by the address ;
  • Services *(the cost of SMS is paid according to roaming tariffs)
  • Express payment cards(available at A1 offices):
- with free USSD *141*4# (if the foreign operator's network supports USSD).
- using the Personal Account (provided that the service is connected);
- via SMS* with 14/17-digit card code to the number 411 .

* cost of outgoing SMS/call is charged according to roaming tariffs.

It should be remembered!
While in roaming, an SMS confirmation of account replenishment is not guaranteed.

Write-offs of funds for communication services rendered to a subscriber in roaming are made by the company as information is received from a foreign operator. In connection with this circumstance, the final amount for payment may be billed some time after the subscriber actually used these services (up to 30 days). In this case, there may be a sharp change in the balance of the client's personal account. A similar principle of debiting money for roaming connections is used by most telecom operators.

Internet in roaming

The service "International Internet roaming" is provided automatically to all subscribers of the company in the presence of connected services:

  • "International roaming" + "Mobile Internet" and/or MMS;
  • SMS roaming + "Mobile Internet" and/or MMS.

To optimize Internet costs in roaming, use the services Roaming 500 MB or Roaming 1 GB with internet package 500 MB behind 29 rubles or 1GB behind 49 rubles. Read more about the service.

It should be remembered!
If "International roaming" and MMS services are available, subscribers in roaming can receive/send MMS ("International Internet roaming" is not provided).
If you planning to use Internet/MMS while roaming, before traveling outside of Belarus make sure of the following:

  • when accessing Internet resources, as well as receiving / sending MMS, your phone uses access points corresponding to the connected services;
  • applications that work in automatic mode (for example, an E-mail client) have been switched to the “on demand” mode. In order to avoid automatic software updates, we recommend disabling the option "Data roaming" in telephone sets, the operating system of which allows it;
  • Quit apps and browser gracefully.
  • in the MMS settings, "Automatic reception" or "Reception always" is disabled and "Manual reception" or "Reception on demand" is set. In this case, before downloading the MMS, the phone will make a request to receive the MMS and only after your confirmation will download it;

If you do not plan use Internet/MMS in roaming, before traveling outside of Belarus:

  • In order to avoid automatic software updates, we recommend disabling the "Data roaming" option in telephone sets, the operating system of which allows it. In the MMS settings, in the options, select "Do not accept", then incoming MMS will not be downloaded by the phone.

Outgoing calls in roaming

To make a call while roaming, dial:

  • + – country code – city code – subscriber number;
  • + – country code – mobile network code – subscriber number

For example, to call Belarus, you need to dial:

  • +375 – area code – subscriber number;
  • +375 - mobile network code - subscriber number.

To make a call from Belarus to A1 number in roaming, dial:

  • from a fixed network telephone number in the national format, for example, 8 029 ххххххх;
  • from numbers of other mobile operators in Belarus number in international or national format, for example, +375 29 ххххххх or 8 029 ххххххх;
  • number in 7-digit format from velcom network (calls to numbers transferred to velcom network from other operators must be made in national or international format).

Contact the service department from roaming

You can contact the service department from roaming:
1) by phone +375 29 6 000 150 (the cost of an outgoing call is paid according to the tariffs of the "International roaming" service);
2) order a call by filling in on the company's website (the cost of an incoming call is paid according to the tariffs of the "International roaming" service);
3) through the interactive form of the company's website;
4) ask a question through the feedback form in the Personal Account;
5) contacting consultants in social networks