Good day, viewers, I would like to answer a little the questions that you ask most often, how to avoid certain errors in navigators.
So, let's look at what to do and where to click.

Common problems

1. The navigator writes “memory full”

Reason: 1. RAM The navigator is occupied by unfinished applications and their temporary files.
Solution: 1. press the RESET button. For most navigators, it is located on the back wall of the case or on the side wall on the side of the charging socket.

2. The navigator does not respond to the power button

Reason: 1. The battery is completely discharged 2. Physical damage to the activation mechanism.
Solution: 1. Put the navigator on charge (most navigators do not show signs of operation when the battery charge is less than 10%; after charging at least 10% or more, it will turn on automatically and show a charging indicator on the display) 2. In case of mechanical damage, you need to contact a service center Center of the navigator manufacturer.

3.The navigator does not respond to pressing the display

Reason: 1. Navigator frozen 2. Physical damage touch screen.
Solution: 1. press the RESET button. For most navigators, it is located on the back wall of the case or on the side wall on the side of the charging socket. 2. In case of mechanical damage, you need to contact the service center of the navigator manufacturer.

4. When you press the touch display, it reacts in a different part of the screen

Reason: 1. Display calibration is broken.
Solution: 1. Calibrate the display (in most navigators, display calibration is started through the settings. After clicking the calibration button, the White screen with a cross. You need to press strictly on the center of the cross, it will move across the screen until the display is calibrated. After calibration, a 20-second countdown will begin before the settings are applied. Just tap anywhere on the screen to speed up saving)

5. A white screen with a cross in the center appeared

Reason: 1. The display calibration settings have been reset.
Solution: 2. Calibrate the display.

6. No sound

Reason: 1. The volume of the navigator is reduced to minimum or turned off. 2. FM transmitter is on 3. Speaker is physically damaged
Solution: 1. Go to settings and increase the volume. 2. Go to the settings and turn off the FM transmitter (when the FM transmitter is turned on, the built-in speaker is turned off, and the sound is transmitted via the selected radio wave) 3. In case of mechanical damage, you need to contact the service center of the navigator manufacturer.

7. When you click on the navigation button, nothing happens or an error appears

Reason: 1. The navigation program was damaged or deleted 2. The path settings were reset navigation program.
Solution: 1. Turn off the navigator, remove the memory card, turn on the navigator and wait 5-10 seconds (most navigators emit sound signal after turning on when a card is detected)

8. The navigator is not charging

Reason: 1. Defective Charger 2. The charging socket in the navigator is faulty. 3. The charger is not suitable.
Solution: 1. Check the fuse in the charger 2. In case of mechanical damage, you need to contact the service center of the navigator manufacturer. 3. Buy a charger from the same manufacturer (some navigators have a special wiring of the charging socket contacts, in this case, a charger from other companies can damage the microcircuit)

9. How many programs can be installed in the navigator without interfering with correct operation.

Answer: The number of programs may not be limited, especially if you put them on a memory card, the main thing is that they do not work simultaneously.

NAVITEL

1. Doesn't show location

Reason: 1. The GPS receiver is turned off or not detected. 2. Physical damage to the built-in GPS receiver
Solution: 1. Turn on or identify the GPS receiver (the status of the satellites can be viewed in the menu by clicking on the “page” button. You can turn on the receiver from the cockpit mode, in the upper left corner. If the antenna icon is gray, then it is off. When you click on he will prompt you to turn it on.)

2. Maps not found (how to set the path)

Reason: path not specified navigation maps or maps are not loaded.
Solution: go to the map settings and specify the path to the maps (by default, this is the “Maps” folder in the “NavitelContent” folder. If the maps were uploaded to another directory, you must specify it.)

3. Does not allow scrolling of the map, returns it to its place

Reason: “auto return” function is enabled
Solution: go to navigation settings, “scale”. Uncheck "automatic scaling"

4. How to find the metro (cinema, hospital, restaurant, etc.)

Answer: in the search menu, click “nearest”, then select the category of the object. If you cannot determine which category an object belongs to, click “all types”

IGO8

1. The program does not show the location

Reason: 1. GPS receiver is not connected 2. Physical damage to GPS receiver.
Solution: 1. Go to settings, select “GPS” on the second tab, then uncheck “GPS off.” and click “auto search” in the lower right corner. 2. In case of mechanical damage, you need to contact the service center of the navigator manufacturer.

2. How to see which maps are loaded into the program

Answer: Go to settings, select “information” on the second tab, then click “maps” in the panel below.

3. The voice prompts stutter

Reason: The program's voice package conflicts with the device.
Solution: in the file “SYS.TXT” add the line:

queue_length=200
(the file is in the IGO8 folder), if the line already exists, just change the value.

SHTURMANN
1. How to find out your SIM card number
Answer: *111*0887#
2. How to find out your balance through the program
Answer: Go to settings, select SIM, the program will show the SIM card number and balance.

GARMIN

1. How to find a village if it is not in the city search

Answer: select “where”, then click “cities” and type the full name of the village. The program will show a list of all areas, all that remains is to find the one you need.

2. How to find a street if it is not in the street search

Answer: Select “where”, select the country, then the “search for all cities” button will appear, enter the name of the desired street.

3. When turned on, it says that the card is blocked

Reason: unsuccessful update, not licensed cards.
Solution: restore the card key on the website

You won't start GPS navigator, and you want to find out what is causing the problems and how to fix them? Then our service center is the best possible choice!

As you know, GPS navigators are special devices that are used to help navigate in space. Simply put, when using this device it is easier to find the required route. GPS devices are especially useful for drivers because they can help avoid traffic jams that are common in big cities. However, you should not forget that navigators, like any other device, tend to fail for various reasons. Quite often, GPS owners complain that their device does not start, does not work correctly, periodically freezes, and the like. In any case, it is not recommended to attempt to repair your device yourself, as this may only make the situation worse. It is better to immediately seek qualified help and choose a reliable service center for this.

Our gsmmoscow service center provides repair services for GPS navigators and other devices. The main advantages of our service center are:

1. Direct cooperation with manufacturers of original components, which affects the quality of the repairs performed;

2. Acceptable prices for repair services;

3. Longest guarantee period for original spare parts and services – one year.

Reasons why the navigator does not start.

GPS devices can fail for various reasons. Below are the most common factors why GPS navigator does not load:

1. Most often, this malfunction occurs due to problems with the software, especially if pirated software was used during the firmware - in this case, flashing the firmware can solve the problem;

2. Another reason that causes problems in the operation of navigators, when they refuse to load or start, is the failure of the Flash chip as a result of mechanical damage or moisture - in this case, the chip needs to be replaced;

3. If you find faults of a different nature, then in order to determine the need for a particular type of repair and its complexity, diagnostics are required.

How long will it take to fix the problem if the navigator does not load?

If your GPS device does not boot or freezes, troubleshooting may take from thirty minutes to three hours. The duration of the repair depends on the complexity of the repair, as well as the model of the car navigator, and the parts that, if necessary, need to be replaced.

Please note: immediately after the navigator repair is completed, we conduct performance tests and quality control so that our customers can be confident that their device will continue to work reliably (after service at our service center). However, you must remember: the duration of trouble-free operation of the device depends, first of all, on whether you follow the basic operating rules.

As already mentioned above, it is strongly recommended not to try to repair the device yourself: such “repairs” will only completely break it. In case of any problems, please contact our service center: we provide the most optimal price-quality ratio for any repair work.

If The GPS navigator does not turn on, For all users, this becomes a really serious problem, since you will not be able to continue working. First of all, it is important to determine Why this happened, and only then take any measures. Please contact our service center with this question. We will determine the cause of the breakdown and take the necessary measures.

The most common reasons why the navigator does not turn on:

1. First of all, the power button fails. She very often suffers from mechanical damage. Any falls or strong impacts can negatively affect the operation of any device. If the button is really damaged, then replacing it completely will help. As a rule, this process does not take much time.

2. Software problems may also arise. If a software failure occurs, then we advise you to immediately bring the equipment to our gsmmoscow service center. In this case, only a high-quality software change will help. Only professionals can do this correctly.

3. What to do, if the flash chip has become unusable? Naturally, this may be the reason why the navigator does not turn on. Problems in this case can only be solved by service center, since the chip will need to be replaced. This is a rather complex task that takes a lot of time to complete.

4. If the device refuses to turn on, this may also mean that the power controller is faulty. In this case, replacing it completely will help. This is quite a difficult task. In our workshop you can purchase all the necessary components. Only a professional can perform such delicate and complex work.

5. In rare cases, there are other problems. As a rule, we will first of all carry out a complete diagnostic of the equipment, free of charge.

As soon as the cause of the breakdown is determined, you will immediately be told why it happened and how to change the situation.

Often the device stops working after liquid gets into it. Moisture that gets inside the car navigator can cause corrosion and oxidation of contacts. The consequences can be very difficult if the necessary measures are not taken in time. We advise you to prevent moisture from getting into the device, thereby maximizing its service life.

Before drawing any conclusions, you should first be convinced that GPS turned on, it may have just run out. This can happen if you have not used your GPS device for a long time. Also, the navigator may not turn on if it has been outside for a long time or in a cool place.

If you cannot solve the problem yourself, you should not carry out repairs on your own. This can seriously damage your device.

How long will it take to fix the problem if the navigator does not turn on:

1. If your navigator does not turn on, does not charge, or does not function correctly, in this case, in order to determine the breakdown, you will need to conduct a full diagnosis. As a rule, this takes about 30 minutes. Once the results are ready, we will let you know how long it will take to fix the problem.

2. If the microcircuit or controller is damaged, such repairs take at least 2 hours.

Naturally, it is impossible to cope with all these problems on your own. We understand that many users, especially those who travel a lot, are unable to do without this equipment. That is why we are ready to provide you with our assistance and return the car navigator, as they say, to operation as quickly as possible.

If the navigator does not start, there may be many reasons for this. First, let's look at the most basic of them and name ways to eliminate them. So:

• Sometimes there is a glitch in software. The reason for this is low-quality software that was used during the firmware. Reflashing will help correct the situation.
• Also, due to mechanical damage or as a result of moisture, the Flash chip may fail, and then the chip needs to be replaced.

If, when you try to start the navigator, the program displays English text, but the navigator itself does not turn on, then you need to personal account using the download manager for your device, download the program archive. Next, you need to unpack the program archive and copy it to a flash drive or to the device’s memory, depending on where the program is located, having previously deleted the old one. Then try to start navigation again.

If the navigation itself stops starting and the program version is reset to the menu, then you should connect the device to the PC, save the Navi folder on the computer and delete it. Then you need to turn on the Navitel program, where it will again create the Navi folder. Then configure the program.

If an error was made when updating the program, the navigator will also not start. In this case, you need to update the maps and the program manually. To do this, download the program archive for your device, unpack it, delete the Navitel folder from it, and copy it from the archive. Next, launch the program on your device, and if it loads in demo mode, then download the activation file from your personal account and put it in the Navitel folder.

If during installation new version When the demo version appears at startup, the reasons may be as follows:

• The wrong navigator program was installed.
• You forgot to copy the activation file (folder with the program).
• Your program is on a flash card, and you replaced the flash card, forgetting to re-register the program on another flash card.

In this case, you should send a request to deactivate the key, you will receive a confirmation letter, wait for the next letter, which will contain instructions regarding activation and a message that your key has been deactivated. Re-register for that serial number, which is indicated on new flash map in the downloaded Navitel program on your navigator.