Mts personal account. Ways to check balance. Restoring access to your personal account

For quick access to your personal home Internet and TV account, you must enter a nameuser and password in the appropriate fields if the user is registered in the account.

Otherwise, you must first register in your personal account.

To register, you will need to click on the link below and enter the following data:

  • Familiarize yourself with the contract for the provision of services;
  • Choose your legal status;
  • Surname;
  • Name;
  • Surname;
  • Passport Series;
  • Passport ID;
  • Date of Birth;
  • The authority that issued the passport;
  • Date of issue of the passport;

Not everyone knows that the well-known company MTS provides its customers with not only services mobile communications. Not so long ago, they introduced a new functionality that is spreading well throughout the service market.

We are talking about television, home Internet and MTS personal account, which allows you to manage all this without leaving your home.

Personal Area MTS

Many people are used to the fact that when there is some kind of communication problem or it is necessary to change the tariff plan, they have to contact the operator's department or call the support service. However, in 2018 it is not necessary to do this at all. Most modern communication providers, including MTS, offer their customers to use the personal account function, which allows you to perform all the necessary manipulations with your services.

The list of features that the user of such a function receives from the operator is as follows:

  • Check out the payment statement.
  • View the list of available connections tariff plans.
  • Switch to another tariff or connect an additional option.
  • Prepare detailed details on the use of Internet traffic.
  • Transfer money from one personal account to another.
  • Select antivirus software and install it on your computer or smartphone.
  • Contact support online.
  • And much more.

A personal account is provided to users free of charge. The procedure for registering it depends on what services you use. You can register a separate account for the phone, or together with the Internet and TV.

  1. Go to the official website of MTS: mts.ru.
  2. On the right, in the upper corner, find the menu "My MTS", "Login" or another characteristic button.
  3. Here you can select the type of service that you are provided. It could be mobile home Internet and television.
  4. In this case, we need the item "Mobile communications". To enter your profile, you must first register and select the services to connect.
  5. AT new page request New Password through a message.
  6. Here you need to enter your number and get a password with which you can log into your account later.

After completing these simple steps, you can enter the office and perform all the necessary manipulations.

It is worth noting that you can access your profile not only through the site on a computer, but also using an interactive set-top box, which is provided when you connect a television. Moreover, for this you will not need to enter a login and password, since the set-top box is already registered for your contract.

It remains only to enter the desired menu and enter your first and last name. The most successful function in this use is the payment of a monthly fee, because you no longer need to go to the terminals and the like.

Lost password for personal account

Anyone can get into a situation where the password to access the personal account has been lost. Therefore, you should immediately write down all your passwords in a reliable notepad that will not be lost.

If the password from the mobile communication cabinet was lost, which was sent to the phone number, then its recovery procedure is as simple as possible. It is enough to click on the "Get password by SMS" button again and the previous one will be reset.

In another case, when the login or password from the home Internet or television was lost, you will have to contact the service technical support. The call will be free. However, get ready for the fact that the operator may request some passport data that will be required to restore access.

Home internet and TV

The company provides a wide range of tariff plans, from which you can choose the most suitable for each family. You can connect the Internet or TV separately by selecting top speed or the number of channels, or connect these services in a package, significantly saving.

In addition, you can connect many additional options that will improve the experience when using the services. For example, you can connect the Digital Multiroom service, which allows you to connect TV to several TVs in the house at once.

It makes no sense to paint each tariff plan and its details, since this information is contained on the official website (mts.ru -> Tariffs). The list of available tariffs depends on the region where you live. Therefore, you can always go to the MTS website and choose the most suitable option for yourself for the price and options.

Connecting home Internet and TV can be done in several ways. You can call the support service and leave a request, contact the nearest MTS office or order a connection using the official website. Consider the last method:

  1. We go to the official website of MTS (mts.ru).
  2. In the upper right corner, find the menu "My MTS" or "My Account" or "Login".
  3. In the context menu that appears, select the "Home Internet and TV" item.
  4. After that, click on the "Register" button and enter the necessary data in the registration form.
  5. The system will automatically check the address you entered for connectivity.
  6. If connectivity exists, you will be prompted to select a suitable tariff plan and set a convenient time for equipment installation.
  7. It remains to wait for the company's masters who will lead the cable directly to the house or apartment, as well as install the necessary equipment. It can be a router for the Internet and an interactive set-top box for television. As a rule, this equipment is attached free of charge to the tariff plan, but not always.

As a rule, the masters come pretty quickly. Within a few days you will be able to use the Internet and watch TV.

As mentioned earlier, a personal account is suitable not only for telephony services, but also for managing a home Internet and TV profile. Here you can:

  • Perform balance manipulation. You can replenish it, track the balance, and also get detailed details on the use of funds.
  • Get a statement or receipt for payment.
  • Get acquainted with the current tariff for the Internet or TV. Change it. Select additional options for the Internet.
  • View the list of available TV channels. Add a new channel package. Connect additional options. View a map of TV coverage areas.
  • Participate in the bonus program. Track the balance of bonus funds. Exchange bonuses for attractive gifts and discounts.
  • The ability to switch to a credit type of payment with the ability to use services even with a negative balance.

Temporary blocking of the Internet and TV

Sometimes it becomes necessary to block the receipt of services on certain time. For example, a subscriber leaves for work for several months and does not need services for this period. To do this, you need to familiarize yourself with the conditions of blocking:

  1. Blocking can be done for a maximum of 30 days per year, and this function can be used only once a year.
  2. You can block using your personal account or by contacting support.
  3. If the subscriber does not have a home Internet connection, then the function will not be available.
  4. For the period of blocking, funds for using the services are no longer withdrawn from the subscriber's account.
  5. This service is paid and the cost depends on the region. The user's account must have enough funds to pay for the blocking.
  6. The function is automatically disabled after the selected period or earlier, if the client so desires.

If you have been using mobile communication services from MTS for a long time, and are also looking for a good provider of home Internet and television, then you should pay attention to the provision of these services from the same company. Thanks to the studied information, you can easily connect the services and try them out for yourself.

MTS customers who use satellite television, today they can easily solve various problems and emerging issues without resorting to the help of company employees. In other words, subscribers may not go to branded salons and not call support service operators, because there is an MTS personal account. With its help, it is possible to independently solve problems, connect options and participate in the action for the return of 20% of funds, it is also possible to change tariff plans and pay for them.

Functionality of the personal account of MTS Satellite TV

Registered customers with this service will be able to enjoy the following privileges, directly from their computer, without leaving their home or office:

  1. The ability to independently manage the services provided by the MTS operator: you can connect additional TV channels, the Internet.
  2. Quickly view the history of cash payments, the balance at the current time, not only on the main account, but also on the bonus account, in addition, it is possible to immediately find out how and what to spend bonuses on.
  3. It is also possible to carry out personal settings for satellite television.
  4. It is possible to view the active tariff plan, as well as the history of its replacement.
  5. Transfer money to different accounts and replenish your personal account.
  6. Pay for TV and home internet.
  7. Get data on the rest of the traffic for the Internet.
  8. Much more.

The MTS satellite TV personal cabinet will allow access to the self-service system, which significantly saves customers time for various operations. The service works flawlessly and constantly. Each person can enter the system at any time of the day and perform the necessary actions.


Connecting, registering and logging into your personal account

To use the personal account, customers need to go to the MTS main page on the site, after that, in the right corner, at the top, the "My MTS" button will be presented. You must click on it and select the item of interest from the list presented. In this case, it is Satellite TV. The next window will provide access to interactive satellite TV and regular. After selecting the desired section, you will need to know about the login and authorization methods, which will be discussed below.

It should be noted that registration in the system is carried out with some differences, if we consider the option of registering in an office for mobile communications. Subscribers will need to have a service agreement on hand, as well as their passport data. After entering the required data, you must click on the login button and a message with an authorization code will be sent to your phone.

For a detailed review of different TV cabinets, you will need:

  1. For interactive TV, you need to follow the link https://login.mts.ru/amserver/UI/Login. After that, two lines will be presented. One of them is a login, in other words, a mobile number, and the second is a password, which is obtained after clicking on the "Get password by SMS" button or by calling the support service number. By entering the necessary information, it will be possible to log in to the system and access to data and self-management will be open.
  2. For satellite TV (linear), you will need to follow the link https://lk.ug.mts.ru/#/auth/login, in which you also enter your login and password. The number of the drawn up agreement is used as a login, and to obtain a password, you need to call the support service.

The support number is available to all subscribers. To do this, you need to dial 88002500890, after connecting with the employee, you will need to ask him to switch the line to the satellite TV support service. Further, the conversation will be switched to another operator, who will need to give the details of his passport, as well as the number of the contract for the provision of services. After setting the user's identity, the operator will send a text notification to the mobile, in the body of the letter which will contain the necessary code to access the account.

If you forgot your password

In the event that, for various reasons, the authorization code is unknown, the user will need to restore it. The procedure is not complicated and for this MTS suggests using several methods:

  1. You can personally contact the employee of the company salon. At the same time, it is important to take with you not only your passport, but also a contract for the provision of services. After that, employees will be able to recover the password and access to the office will be restored.
  2. It is more convenient to use the Internet to recover the code, for this you need to ask for help and apply for recovery, through email. It will be faster, of course, to use the personal account page, under the password line there is a button "Forgot your password?". Click on it and a menu will open. In the menu itself, the client indicates his mobile phone or email address, contract number. Next, the password will be delivered by the selected method, but you need to know that it only works for 15 minutes. After 15 minutes, the procedure will need to be repeated.
  3. Help restore forgotten password support staff can. To call the operator, dial 88002500890 from a mobile or landline phone. After that, a voice menu will open where you can contact a "live" operator. Once the employee has identified the person, they can help resolve the problem, but it is recommended to have a piece of paper and a pen with you to write down recommendations or the password itself. The call to the operator is not charged, but waiting for an answer sometimes takes up to half an hour, so it is best to use the Internet.

Daily registration in your personal account a large number of people, because it is convenient, and after authorization, a lot of advantages and opportunities open up. Using a personal account is very easy, because its menu is intuitive for anyone, even those who have no experience with the Internet and technology.

If you still do not know how you can request the account balance from your phone or recover the password for access to some services, then you should pay attention to this service.

It just allows when using your mobile phone perform such procedures.

If necessary, you can not only view your balance, but also recover the password for access to your personal account

For whom is this service MTS 222 can be useful? First of all, it was developed for subscribers of the services "Home Internet", "Home TV", "Home Phone".

Namely, in order not to enter the Internet and to have a quick opportunity to find out the status of the account - the user was given the opportunity to use a mobile phone for this. Now it is enough to type on it USSD request *222# and use the interactive menu. This service allows you to do 2 actions:

  • Check the balance of one of the above services
  • Restore access to the user's personal account

You must enable this option first.

How to connect

If you decide to use your phone number to view the balance and recover the password to your personal account, then you need to link your number to the contract.

To bind your mobile number The following methods can be used for the contract:

  1. Contact the nearest MTS branded salon
  2. Call the contact number of the service center 8 800 250 0890
  3. Use the user's personal account for this. Go to settings and service management, and then select the "Home Internet" service. Attach your phone number in the appropriate field

First way fit better only if you do not know how to use the self-service personal account system. Since in this case, the company's employees will independently perform all the settings for you and bind your phone number.

As for the cost of providing services, everything is quite simple. If you use a USSD request to verify your account, then it is provided free of charge. But if you use SMS messages to send a request, they will be charged according to the established tariff in your package.

How to check balance

Check your balance users of MTS services "Home Internet, "Home Phone" and "Home TV" can in two ways. The first way is to use USSD request.

If you need to check the balance of all contracts that are linked to your account, then you need to dial the combination *222# .

If you need to check the balance for a specific personal account, then you need to type a request *222*personal account number# and press the call button.

There is a second way - this is checking the balance by SMS request. In that case, you need send SMS message to short number 20222 . In the text of the message, write the word in Latin balances. In the response SMS message you will receive the necessary information.

How to recover your Personal Account password via USSD and SMS

The second use case is to restore access to the subscriber's personal account. In this case, there are also two options for how this can be done.

In the first case, you can use your phone number for this, and the second is your email mailbox. The recovery procedure itself is carried out on the login page of your personal account.

In the corresponding field, you need to select "Recover password" and select the recovery method: via SMS or email. As a result, you will receive a new access password either to your phone number or to your email.

Undoubtedly, each MTS client needs to understand how to find out the balance on their account. There are several ways to do this. Here we will look at five main ones. The fastest and most popular way is, of course, dialing the USSD command.

How is the balance checked in a situation where the connection is lost or the smartphone screen suddenly stops working? For this purpose, there are options such as a call to technical support, an operator, a USSD request, and an application for your device.

How to find out the balance of MTS?

As we said above, the state of your account is known by making a call, sending a request, or through an application on your gadget. You can also find out the MTS balance via the Internet.

Mainly quick option here is sending a request. At the same time, there are cases when you need to check the balance of another SIM. A separate special method is suitable here.

USSD request to determine the balance

You should dial the following combination on your phone: *100# . Press the call key, and on the gadget screen you will see the balance and expiration date of the card. If there is no Russian language on the phone, enter the following instead of the above combination: #100# .

To check for the presence of packages of minutes, SMS and traffic, apply *100*1# .

You can also find out about the availability of SMS, MMS packages, minutes, as well as traffic that has a limited validity period by applying *100*2# . In the message received after the request is made, you will also see the expiration date.

Do you have connected GPRS packages? Find out about their balance by request *100*217# .

How to find out the balance of an MTS account through a service number?

With a call

It is also possible to contact the service number 111 . There you will hear an autoinformer. To find the item you need there, listen to what the informant says and press the desired number. The answering machine will announce the status of your balance. Is your phone not working properly or has the screen broken? Then this way suits you just fine.

Via SMS

You also have the option to check your balance via SMS. To do this, you must send 11 on the 111 . Note that calls and SMS to 111 are not charged.

How to find out the balance of MTS on the personal account of a loved one?

MTS has an interesting opportunity to check the balance of another person. To do this, his number must be in the list of "favorites". This option is provided completely free of charge. To check the account of a person close to you, simply dial *140*phone number# .

Calling operators to check balance

This method will take you a lot of time, so use it in extreme cases. After all, to check the balance there are the fastest and simple ways. Operators are already called when there are some problems or some important issues have arisen that cannot be resolved without the intervention of operators.

Telephone for communication with operators - 0890 . It is available around the clock and any day.

It is advisable to call operators on weekdays, namely before lunchtime, otherwise you will have to wait quite a long time for your turn.

In addition, there is an interesting option to select the "Call me" option. You will hear about it from the answering machine. You can go about your business and the operator will call you.

We repeat, a call to the operators is necessary only in extreme cases, since it may take 15-20 minutes for the operator to answer. So apply better other ways to check the balance.

Application of the phone application

The company has developed a service called "MTS service". It is designed for self-service network users. Here you can control your expenses, manage SIM and more.

What are the benefits of using the application:

  • Ability to check the account, bonuses, the status of package services.
  • Here you can top up your account.
  • There is information about all available tariffs, as well as the possibility of switching to a new one.
  • The ability to connect subscriptions, services, as well as disable them.

The app is available to both Android and iOS smartphone users. You only need access to an internet connection or the use of "Wi-Fi".

Application users "Android" can find in " Google Play”, and those who have “iOS”, respectively, have the opportunity to download it in the “App Store”.

It is worth noting that you have the ability to connect an option called "Live Balance". Thanks to it, information about the account status is displayed on the screen of your device after each SMS, call and other paid operation. You only need to pay daily in total 10 kopecks. So you can take control of spending on mobile communications, as well as significantly reduce the cost of it.

So the balance check is done perfectly different ways. Now you know everything about how to find out the balance on MTS on your phone. It remains only to choose the simplest and fastest of them, which always remains the USSD service. Be in touch with your loved ones, be with MTS!

MTS is a major operator that offers its users the services of mobile communications, Home Internet, TV. It is difficult to imagine a modern person without a mobile phone and wired Internet. Certainly, cellular telephone Now almost everyone needs it. This is a convenient and already familiar means of communication, which can be handled by almost everyone. It will not be difficult for anyone to check the balance of funds on their mobile phone account. A simple command and the balance is displayed on the tap or comes in SMS. What about Home Internet users? Let's talk about how to check the balance of home Internet from MTS on a personal account and more.

Why you need to know the balance

Most modern home Internet tariff plans are unlimited. By paying a fixed amount, the subscriber gets the right to use all the resources of the Network without limiting traffic and debiting additional funds, but it is necessary to know the state of the account in order to:

  • top up the balance in time and avoid disconnecting the service for non-payment;
  • find out the amount required for crediting (in the event that an amount higher than required by the tariff was previously paid).

How to check account balance

When connected to wired internet each subscriber receives his own number (personal account), according to the personal account, you can make transactions under the contract and check the balance. In order to find out the balance (Internet Home from MTS), you can use any option:

  1. go to the subscriber's office on the site, fill in the login (personal account number) and password fields (they are issued at the time of conclusion of the contract). Information about the state of the account is displayed on home page personal office.
  2. contact the MTS call center, provide the personal account number and full name of the owner of the contract;
  3. apply to any office of the company (owner with a passport).
  4. check the status of the account on the payment terminal. Some companies (Sberbank, etc.) provide MTS subscribers with the opportunity to see the account status on the terminal screen. To do this, when paying, you need to enter a personal account and password, the information will be displayed.

The easiest way to find out the password is on the MTS website:

  • through search engine find the MTS website or write in the address bar: www.mts.ru;
  • in the upper corner (on the right) select "My MTS";
  • in the pop-up window - Home Internet and TV;
  • select the locality where the service is connected;
  • press the "login" button;
  • register a login and password (from the contract or the subscriber's directory);
  • see the data on the start page.

In case of loss of data (password, login), the owner of the contract needs to go to the communication salon or call MTS 0890 or 88002500890.