Many Megafon users are interested in how to disable mobile subscriptions. But they exist various ways disabling these services.
Megafon paid subscriptions
Mobile subscriptions are additional services, mostly of an entertaining nature. Anecdotes, horoscopes and other information that users would like to receive regularly. There are, however, some that are really useful: current exchange rates or weather forecasts.
Sometimes, it is really necessary to receive such information promptly. The time it takes for information to arrive varies by region. For example, for the Caucasus it will be from 19 to 21 hours Krasnodar time, but for the Far East it will be Khabarovsk time.
There are several ways to become a subscriber:
- by independently selecting the necessary services on the website of the Megafon operator;
- through short number 5051 ;
- for a promotion in a “voluntary-compulsory” manner.
It is the latter method that is most often used to collect money from forgetful clients. The tactics are simple. A person receives an SMS offering to use one of the services for free for a week. It is free for a certain period of time, such as a week, and then you are asked to pay a certain amount per day for it.
Advice! Immediately upon receipt of such a message, follow all instructions to disable it if you do not plan to use such a service in the future. Your silence may be taken as consent to connect to a paid subscription.
Megafon conscientiously informs all its customers that this service is paid. As well as the fact that, if necessary, these services can be refused. But some people remember this only when it comes time to pay the bill for communication services. And the question arises of how to disable these ruinous subscriptions forever. Let's consider these methods in more detail.
Ways to get rid of additional paid services of Megafon
So, having forgotten to turn off the conditionally free service forever, the client discovered that money was flowing out of his account too quickly. The first thing he needs to do is find out which paid subscriptions he has activated. There are several ways to do this.
- Visit to the nearest company office. This is suitable for those who are comfortable with technology, are afraid to turn off something they need, or simply trust communication with a person more. But for such an application you will need a passport, and with the data that was used when purchasing the SIM card. By presenting it to the operator and explaining the essence of the problem, you can find out which of the paid services connected. And then, at your request, a Megafon employee will turn them off all or partially.
- Call the short number 0500 and, following the instructions, chat with a “live” call center operator. The principle is the same as when contacting office employees, but remotely. Even if you don’t know whether additional paid services are enabled, the company’s employees will find out and, at your request, will permanently disable the existing ones.
- Do everything yourself, using one of several methods, which will be discussed below.
Disable all additional applications yourself
For those who want to completely control the provision of any services from Megafon, the most convenient way to permanently disable all unnecessary paid mobile subscriptions is to do everything completely yourself. There are also several ways to do this:
- USSD code;
- SMS to short number 5051;
- Service Guide service;
- personal account on the website of the Megafon operator;
- autoinformer 0500.
We useUSSD codes
In order to permanently disable the annoying paid services of Megafon, you only need to mobile phone.
It's very simple: send USSD request*505# and follow further instructions. The response SMS will contain a list of connected subscriptions with their USSD codes. All you have to do now is send a request *505*0* service code# and unnecessary expenses will be disabled forever.
You can find out the codes yourself on the official portal. Then, to disable it, you only need to do the second part of the proposed instructions - send a USSD request *505*0* service code#.
We refuse bySMS
Take advantage short message to number 5051, you can both subscribe and unsubscribe. But this will require a paid service code. You can find it out on the Megafon operator’s website in the subscription section or from the SMS with which it was connected.
To disable the service, the following message is sent to the specified number:
- Stop №№№
- No No. No.
- Unsubscribe №№№
- No No. No.
- Stop №№№
Where №№№ is the number of the paid service that needs to be disabled forever.
We use “Service Guide”
"Service Guide" is free application, which can be installed on a phone or tablet so that with its help, literally with one click of a button, you can install and delete various paid and free subscriptions and other services. To download it, you will need the following:
- send a request to receive a password *105*00# or SMS without text to 000110;
- receive in a response message a password to log into the Megafon website and manage subscriptions;
- download the Service Guide application to your phone;
- log in using your phone number as a login (without 8 or +7);
- get full access to all your subscriptions;
- disable unnecessary paid services forever.
In the future, you can use the “Service Guide” to regularly monitor possibly forgotten paid subscriptions, connect or delete the necessary services. The convenience of the application is that to manage all possible services, all you need is a smartphone with Internet access. Well, if for some reason it is not there, then you will have to use other methods.
"Service Guide" from a computer
To disable tolls and free subscriptions You can also use the “Service Guide” via a computer. A necessary condition is Internet access, as you will have to visit the operator’s website - megafon.ru.
You will also need a password, which is described in detail above. You must log into your Personal Account using your phone number as your login and the received password.
Advice! If you are logging in from someone else's computer, you must take security measures to ensure that the password does not fall into the wrong hands.
Disabling all subscriptions through your Personal Account
Every Megafon client can get a complete picture of all existing subscriptions and expenses for them through their Personal Account on the company’s official portal. This service is absolutely free and available at any time. Becoming the owner of a Personal Account is simple:
- make sure that you really are a Megafon client;
- receive a password to access the system via request *105*00# or SMS to 000110;
- on the Megafon company page dedicated to mobile subscriptions, log into your Personal Account using your login (phone number) and password;
- review your subscriptions and disable unnecessary ones.
As you can see, there is nothing complicated about permanently disabling paid services from Megafon. It just requires a little care and responsibility towards your own expenses.
The most common reason, due to which subscribers begin to wonder how to disable Megafon subscriptions - the disappearance of funds from the personal phone account. Yes, unfortunately, none of us subscribers are immune from the imposition of their paid services by mobile operators.
Often additional paid services are included in the package tariff plans, or the operator simply offers to connect some new option under the guise of a bonus. These are so-called shareware services. The first time (usually 14-30 days of the trial period) you really use it for free, but if you didn’t have time or forgot to turn it off, the operator begins to charge a subscription fee for the service.
Therefore, as soon as you discover that money has begun to disappear from your personal account, the first thing you should do is check whether you have connected paid services. If you don’t know how to do this, then this article will help you. And from this review you will learn how to disable Megafon subscriptions and deactivate paid services from the operator.
How to disable paid services and Megafon subscriptions via the Internet
The easiest way to get rid of paid operator services is through your “Personal Account” - lk.megafon.ru. To enter it you will need a password, which you can get by typing the command ✶ 105 ✶ 00 # on your mobile phone. Enter your Megafon phone number as your login.
In your “Personal Account” you will not find information about existing subscriptions. An Internet service is designed to manage them moy-m-portal.ru.
To unsubscribe from existing paid subscriptions, go to moy-m-portal.ru/moi_podpiski. Here you will see a list of subscriptions connected to your number and you can easily disable them by clicking the button "Unsubscribe".
To access the list of subscriptions on the website moy-m-portal.ru, you need to access it through mobile internet Megaphone. Otherwise, the site will either be unavailable or will inform you that you cannot use this service.
How to disable Megafon subscriptions via SMS
If you have problems connecting to the Internet, then this method of disabling paid subscriptions is perfect.
To unsubscribe, you need to send a message to the free short number 5051 with the text STOP (or STOP) and a unique subscription code.
For example, to disable a subscription "Unlimited dating", you need to send an SMS with the text Love Stop to the short number 5022 or dial the command ✶ 561 ✶ 0 ✶ 9218 #.
How to disable Megafon services and subscriptions via USSD commands
Let me tell you: there is no universal USSD combination that, by typing, could immediately disable all existing paid subscriptions or Megafon services. Therefore, each service or subscription is disabled separately by entering a unique key combination corresponding only to it. Moreover, many paid subscriptions do not have USSD commands to disable them at all. They can only be deactivated via SMS or through the mobile Internet service moy-m-portal.ru.
Since there are a huge variety of paid Megafon subscriptions and services, USSD commands for disabling only the most popular ones will be given below. For convenience, all combinations are grouped into categories.
- USSD combinations for disabling paid entertainment services and subscriptions:
"Kaleidoscope"(news and entertainment service) - ✶ 808 ✶ 0 #"Change the horn"(music instead of beep for incoming calls) - ✶ 770 ✶ 12 #
"Personal beep"(music instead of beep for outgoing calls) - ✶ 660 ✶ 12 #
- USSD commands to disable paid options for calls and SMS:
"Unlimited communication"(for calls within the network) - ✶ 105 ✶ 0082 ✶ 0 #"Call yours"(for communication with subscribers of the “Warm Welcome” tariff line) - ✶ 105 ✶ 1132 ✶ 0 #
"Unlimited SMS"- ✶ 456 ✶ 6 #
- USSD combinations to disable additional communication services:
"SuperAON"(determinant hidden numbers) - ✶ 502 ✶ 4 #"Black List"(barring incoming calls from certain numbers) - ✶ 130 ✶ 4 #
"Megafon.Mail"(e-mail):
disable the “light” version - ✶ 656 ✶ 0 ✶ 2 #
disable the “full” version - ✶ 656 ✶ 0 ✶ 1 #"Living Balance"(balance on phone screen) - ✶ 134 ✶ 0 #
- USSD codes to disable paid roaming services:
"Make yourself at home"(cost of communication services in roaming in Russia at home rates) - ✶ 570 #"All Russia"(free incoming and inexpensive outgoing calls when roaming in Russia)
- ✶ 548 ✶ 0 #"Crimea" (profitable calls, SMS and Internet when in Crimea) - ✶ 105 ✶ 1037 ✶ 2 #
"Internet in Russia"(Internet without paying for traffic when traveling around Russia) - ✶ 105 ✶ 0042 ✶ 0 #
"The Whole World"(free incoming calls in international roaming) - ✶ 131 ✶ 0 #
"Around the World"(minimum price for incoming and outgoing calls in international roaming) - ✶ 105 ✶ 708 ✶ 0 #
"Vacation online"(mobile Internet in international roaming without subscription fee) - ✶ 105 ✶ 0060 #
In current realities modern world all operators mobile communications want to earn more and more money. Paid services are one of the ways to increase your income. There is nothing wrong with this, if not for one BUT! Some subscriptions are initially offered for free to lure customers, and then become paid after two weeks. Or the connection occurs without the user's knowledge. Today we’ll figure out where money disappears from your phone balance and how to disable all paid services and subscriptions on Megafon.
If you have just connected to this operator cellular communications, then be sure to check in two weeks what paid services you have connected to, I assure you you will have them. Moreover, Megafon does this in a very cunning way. Naturally, to lure him in, he adds additional services to the selected tariff, which are supposedly provided free of charge, but only for trial period. The most interesting thing is that if you go to your personal account and look at what paid subscriptions you have, you won’t find anything there!
All services that will become paid in a couple of weeks are in the section Without subscription fee.
Of course, you can subscribe by accident. It can be imposed on websites when filling out fields and confirming login. When you use the Internet in mobile networks, be especially careful when clicking on the confirm, send, agree and similar buttons. Read carefully what you sign up for. So, if your phone balance is draining money due to paid options, then it’s time to find all paid subscriptions and disable them.
How to turn off subscriptions on your phone
There are several ways to disable it. Each of them is convenient in some way, and we will look at them all. In the opinion of our editors, the most common and convenient way is to use official app for phone.
Via the Megafon mobile application
Perhaps the simplest and in a convenient way disabling all paid services and subscriptions is mobile application from Megafon on your phone. Most users already have it installed; if you haven’t already, I recommend downloading the application right now. This program can provide you detailed information according to your personal account.
Step by step instructions how to find and disable paid services:
- Open the Megafon application on your mobile phone.
- Scroll down to the tab Services and options.
- In the menu that opens, click With subscription fee.
- All paid services and subscriptions are displayed in front of you.
- Select from the list the option that is no longer needed and click on it.
- Now you can familiarize yourself with the description and cost of the service.
- If you no longer need a subscription, then click Disable.
- After all the steps described above, you will receive an SMS notification of the disconnection.
In the application section With subscription fee, All paid services of Megafon and subscriptions of third-party developers will be located.
Via USSD command or SMS
You can disable all paid services via phone by sending an SMS with a code or dialing a USSD command. This method is not so convenient, but is also popular among users. For example, if you have a phone without Internet access. Even Megafon itself is trying to move away from this method provision of services. Previously, the request *505# or sending the word STOP to service number 5051, after which you were provided with all the information on the connected services of Megafon and third-party developers. And now an SMS arrives with a recommendation to disable the subscription in the operator’s personal account.
Of course, Megafon cannot completely refuse this type of service. At USSD assistance commands you can still disable all paid and free services. To do this, dial USSD command*105*2*1*2*2# and all subscriptions will be displayed on your screen. To disable, go to the subscription itself and send a deactivation request.
USSD request is as convenient as a push-button telephone To receive all information via SMS, dial *105*2*1*2*1#. Unfortunately, this message will only contain a list of all options and their costs; there are no codes to disable or direct USSD commands. Of course, you can visit the page podpiski.megafon.ru/#!/?tab=1, where all paid subscriptions of Megafon and partners are listed and find the USSD code there to disable it.
Calling a mobile operator
If the methods described above for disabling paid subscriptions are difficult for you, then you can call hotline operator. To do this, call one of the following numbers:
- 8 800 550 05 00 – free for residents of Russia.
- 0500 – free from a mobile phone.
- +7 920 111 05 00 – this number free anywhere in the world for Megafon subscribers.
Don't want to call? Then go to the nearest Megafon communications center and ask the manager to help you. Most importantly, don’t forget to take your passport; without it, you won’t be able to disable paid subscriptions and services that you no longer need.
Disabling subscriptions in your personal account on your computer
If you have a computer at hand, you can go to Megafon’s personal account. There you can get the most full information according to connected options. If you are doing this for the first time, then you need to request a password from your mobile phone. To do this, dial the command *105*00#. You will receive a message in response with your login password. Now you can start disabling:
- Go to Megafon's personal account lk.megafon.ru
- On home page find the section Services and options and go into it
- This page displays all paid and free services. Scroll to the bottom of the page and find the subscription that interests us. And press Disable.
- In the window that opens, having familiarized yourself with the cost of disconnection, click Disable.
- Your request will be processed by the system, and when everything is completed, the result will be displayed on the screen. An SMS will be sent to your phone confirming that your subscription has been deactivated.
This method causes practically no difficulties. Megafon's personal account is well thought out and intuitive. A huge plus is detailed description and the ability to disable all subscriptions in one place.
Let's sum it up
In this article, we looked at all the ways to disable all paid services and subscriptions on Megafon. In our opinion, the most convenient option is the Megafon mobile application. This program will not only help you unsubscribe from unnecessary options, but will also allow you to keep all expenses and tariff balances under control.
Not always the services offered mobile operator cellular communications can be useful for the client, especially if they are paid. Most subscribers don’t even know how to remove mobile subscriptions from Megafon. And you can do this yourself, without contacting the company’s showrooms or customer support service.
How to check paid subscriptions on Megafon?
Before you disable previously provided subscriptions that were connected to a subscriber number, you need to find out about them in detail. Perhaps some options will still be needed in the future.
How to view them:
- Command *105# and call. In the proposed menu, select the number “1” to enter your personal account. Next, the subscriber is asked to make a choice. Receive information on the SIM card - number “4”, to refuse – “2”, paid options – “3”.
- *505#. Information about prepaid offers only.
- Via SMS to 5051. The text must consist of the word INFO or INFO.
- Call number 0505. Select the number “1” and then “2”.
- At https://lk.megafon.ru in the “Services and Options” section.
If your phone does not support SMS messaging mode, it is better to contact your service provider to get a newer SIM card.
Unsubscribe from subscriptions yourself in your Megafon personal account
It’s very easy to service your number without outside help and keep track of the money that goes in and out of your account using your personal account.
Your mobile operator gives you the opportunity to unsubscribe from all offers yourself:
- https://lk.megafon.ru/login/ ;
- get the password from your personal account using the command *105*00#;
- category “Services and options”, then select “All available”, at the bottom of the list click “All connected”.
Information about other subscriptions can be obtained using the link: http://podpiski.megafon.ru/col/mds4/web/subscriptions/new/. Select the desired offer from the list and refuse it, following the instructions.
How to disable subscriptions on a Megafon modem?
The easiest way to ban subscriptions to a modem is from your personal account. It is located at https://lk.megafon.ru/login/.
On the page http://megafon.ru/internet/ you can restrict Internet access on the modem.
Another option is to contact the company’s support service at the indicated telephone numbers at http://megafon.ru/help/faq/ in the “Call us” section. For calls within the Russian Federation - 8-800-550-05-00, from anywhere in the world - +7 926-111-05-00.
Mobile subscriptions are not automatically connected. Their connection occurs by sending an SMS message, typing a short command, and also by clicking on links on third-party sites.
You can activate a subscription inadvertently, for example #558* - to find out about the balance. Is there a number #588* - this instant connection services and the money is immediately withdrawn. Anyone can simply forget and dial 558 - 588
Since the operator provides large number services, options and tariffs, then the number of commands used for management is very large. In this regard, teams may have a similar set. All basic short commands, including *558#, are presented on the Megafon website. Before typing a short command, we recommend checking its correctness.
How to check connected subscriptions on Megafon
There are four ways to help find out about the presence of paid services:
- using the phone;
- using the Internet;
- by sending an SMS message;
- through a special USSD command.
First method (via phone):
You must make a call to the short number 0505 and follow the operator’s directions. Enter number 1 to receive card data, then number 2 to go to the services menu.
Attention! Trying not to miss a word, listen to the operator and follow his instructions.
Method number two (using the Internet):
Use the following two methods:
- Go to “Personal Account”. If you are logging in for the first time, you will be greeted by registration. After a short registration, you will receive a code on your mobile phone. Next, go to the “Services” tab, where all activated services, their functions and costs are located.
- Register on a special website: https://podpiski.megafon.ru/, where after logging in you can find out about your paid services.
Third method (by sending an SMS message):
Send a message with the word INFO to the short number 5051. After sending, you will receive an SMS message with all the necessary information.
Fourth method (via USSD command):
You can use three methods:
1. Dial *105#. To go to the “Personal Account”, in the window that opens, enter the number “1” and the number “4” to be in the “Services” section. To get the information you need, select a number from this list:
- “4” - Call SMS, which shows: All subscriptions and services connected to the SIM card.
- “2” - Shows only those services that the subscriber can disable
- “3” – Paid services. All information comes via SMS.
2. Enter the command *505#. It informs about connected services on a paid basis.
3. Using the command *583# you can check and, if necessary, disable mobile subscriptions
How to disable subscriptions
Disabling services is carried out in several ways:
- on the Internet;
- via SMS message;
- using USSD request;
- through the SIM card menu.
Disabling method number one (via the Internet):
There are two options for disconnecting via the Internet:
- In the “Personal Account” on the Megafon website, there is a “Services and Options” menu with a list of connected services. Next to each service there is a deactivation button.
- Go to the website https://podpiski.megafon.ru/. To disable services, click on “Unsubscribe”.
The second way to disable paid services (via SMS):
Send an SMS message to the short number 5051 containing the text STOP to receive a list of paid services and instructions for disabling.
Disabling method number three (USSD request):
By entering the code *505#, you will receive a list of active paid services and instructions for disabling.
By dialing *583# you can check and, if necessary, disable mobile subscriptions
Through your SIM card's menu:
Open your phone options to go to “SIM Tools” or “Megafon PRO”
Please note that the absence this menu indicates an outdated SIM card.
In this menu, go to the “Megafon” tab, then to the “Services” tab. In the “Subscriptions” section, select “Activated on SIM card”. You will receive an SMS message with a list of paid services and how to delete them.
How to protect yourself from paid services?
To protect against the installation of paid subscriptions, Megafon provides a “Stop Content” function. To enable this feature, use the following methods:
- Enter code *105*801#. After a successful attempt, a notification will appear.
- You can also activate it through “Personal Account”, on the megaphone website, in the “Services” menu.
- Contact Megafon employees in the company's showrooms.
You can disable this function using the code *526*0#. A notification of deactivation will be sent via SMS.
SMS messages from Megafon with an offer to subscribe
When you write an SMS or a message and a question immediately pops up about connecting to any of the services, with options for choosing “ok and cancel” at the keyboard level - that is, anyone can accidentally, without meaning to, click on OK and connect the subscription without even realizing about this.
Similar messages are received within the Kaleidoscope service. If necessary, you can disable them in one of the following ways:
- By dialing the free command *808*0# call;
- By sending an SMS to number 5038 with the text STOP, STOP, OFF;
- In the MegaFonPRO application ("Kaleidoscope" - "Settings" - "Broadcasting" - "Turn off").
Is it possible to get my money back?
If you suddenly find out that you have been paying for a service for some time that was activated without your knowledge, you can try to get your money back. It’s unlikely that you’ll be able to get the full amount back, but it’s worth a try. To do this, you need to go to the office or store of your operator and write a complaint. There is no standard form for such a statement, nor are there any special tricks. Simply describe why you believe the service was provided without your knowledge.