What does this type of relationship mean? Why do they say "This type of communication is not available to the subscriber" on MTS? What does “This type of communication is not available to the subscriber” mean and what are the reasons for this message


Hello, friends! If it is important for you to constantly stay in touch, then the phrase: this type of communication is not available for the subscriber - confuses you.

Most often, nothing terrible happens, but what does such a text mean, we will consider in more detail.

Let's find out how to understand what this answering machine phrase means.

The following reasons may contribute to this:

  1. If the subscriber has a negative account, and the incoming service is disabled.
  2. When the count is close to zero. This happens when roaming.
  3. With voluntary blocking.
  4. For problems with the SIM card.
  5. Due to network failures.
  6. Due to signal problems.

Let's take a closer look at why the autoresponder gives such a message. In some cases, it is still possible to contact the subscriber.

Let's learn how to get through in the following situations.

No money

If the message “this type of communication is not available to the subscriber” arrives due to a lack of funds, then in some packages, or another operator, incoming messages may be disabled.


You can also replenish your account with a small amount or pay a subscription fee according to the tariff.

Option with blocking

With a negative balance, a blocking of incoming messages may be set. This can happen while roaming.
Even when blocking the number and if the answering machine says that it is impossible to get in touch, there are other ways to contact the subscriber.

Your interlocutor will be able to answer SMS if it is not possible to get through. This option is even available when traveling abroad for free.

If the user is roaming, you can send SMS.

Network problems

Network failure can occur with any operator, like Tele2 or any other. This is due to problems in telecommunications infrastructures.

In rare cases, reports of communication difficulties may also indicate equipment failure.

If the service is available and there are no problems with money, then make calls with a short interval. Often, operators quickly fix the failure.

In such a situation, you can also send SMS.
Try these steps:

  • contact support;
  • wait until the problem is fixed;
  • see coverage map.

SIM card problems


Communication may be unavailable even if there are problems with the SIM card. In this case, it will be fixed by the operator, but will not work correctly.

In this case, you need to contact the subscriber in another way. If the fee is paid in full, and the problem persists, then the card should be checked and replaced at the post office.
If the number is not used and a debt has formed, it is recommended to check the expenses on the site and put money in order to get a positive balance.
You can inform the subscriber that his card does not receive calls.

What to do if the phone is turned off

If a mobile device disabled, then issued a voice message that the subscriber is out of range or that the call cannot be received. If there is a service "they called me", then the subscriber will receive a message when it appears on the network.
You can send a message or make a voice recording to the answering machine. If the negative balance is not paid off for a long time, then paid and free services may be turned off.

At the same time, you can also leave a message or wait until the network appears.

Bad signal


A signal unavailable message may occur when the signal is uncertain. For example, in coverage areas of 2 G. In this case, you can view the overlap map on the provider's website.
The subscriber may also be unavailable when moving in border areas. This happens when the train moves through the territory of another state or in the areas of operation of cell towers of foreign operators.

In order to maintain a connection, you need to connect roaming and replenish your account.
Such problems can also occur when using an LTE 4 G card. If the subscriber does not use such capabilities, then there may not be a connection.

Also, problems will arise if the subscriber is outside the coverage area.
In this case, it is worth changing the phone settings and calling the subscriber in 2 G format. In new devices, this can be done without problems, but there are some limitations in the settings.
I hope that simple recommendations help you quickly determine what the problem is.

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This type of communication is not available to the subscriber, what does this mean on MTS? This question is often asked by users. In our material, we will consider the possible causes of this situation.

Now many operators block the number after the balance goes into negative values. So they encourage the client to replenish the account in order to continue using mobile services.

MTS is one of the operators that actively practices phone blocking. If the balance has gone into negative values, then in addition to outgoing calls, incoming calls will also be subject to restrictions. In order to start actively using the services of the operator again, you need to replenish your account to the desired value.

What does this type of communication mean is not available for an MTS subscriber? This information shows that the subscriber you are trying to reach, for some reason, cannot use communication services, which is why some restrictive measures are in effect on incoming calls. You will have to contact him on another phone or through another channel.

Why is this type of communication unavailable for an MTS subscriber?

There are many reasons for this situation:

  1. The client's balance went into negative values, and the operator temporarily limited the use of mobile services.
  2. There has been a breakdown.
  3. The sim is broken.
  4. The subscriber independently requested a temporary blocking of the number.
  5. It is found along with poor signal reception.

This type of communication is not available for an MTS subscriber - what should I do?

Why they say this type of communication is not available for the MTS subscriber, you understand. But what to do when such a situation arises? If you cannot get through, then you should make a call to another number, or write on social networks.

If friends or relatives cannot call you due to restrictions in the provision of services, then the first step is to check the balance. It probably went into negative values, and the operator blocked the number.

You can replenish the balance in various ways:

  • at the nearest terminal.
  • At an ATM.
  • Through the Internet banking system.
  • Through third party services.
  • From an electronic wallet.
  • With bank card on the operator's website.

Network failure is one of possible causes phone lock. You need:

  1. Contact the Contact Center on 0890 .
  2. Report a problem.
  3. Specialists will check the functioning of the network and transfer the information to the technical service.
  4. Employees of the company in a short time will eliminate the failure.

You may be in an area with poor network coverage, such as in a forest, on a highway, or near a pond. After returning to the city, communication should be fully restored.

The SIM card could be damaged. How to be in that case?

  • Contact the contact center and report the problem.
  • Employees will offer to come to the nearest office for the exchange.
  • Choose the right salon and visit it in person.
  • Specialists will issue a new SIM card and copy the old number onto it.

In case of voluntary blocking, it is enough for the subscriber to send a request to disable it. Within a few minutes, it will be online again.

Phone is disabled

It is impossible to exclude the banal shutdown of the phone. After turning on the device, the subscriber will return to the network and will be able to receive calls from other clients again.

This type of communication is not available for an MTS subscriber - how to get through?

It is worth mentioning another reason - the mismatch of standards. For example, you make a call on a 4G network, and only 2G is available for the client now, since he is located outside the city.

What to do in such a situation? In the device settings, set the priority for 2G networks. In this case, the call will be made using the legacy standard and the client will be able to receive the call.

border crossing

You figured out how to understand this type of communication is not available for an MTS subscriber. When moving in the coverage area of ​​the towers of foreign companies, the connection may be unstable. Networks overlap each other, the phone often automatically switches between them.

In border areas, for this reason, communication may be interrupted, it is often impossible to get through to the subscriber. One way to solve this problem is to connect roaming. Don't forget to top up your account to fully enjoy this service.

Are SMS coming?

Do you receive SMS when you block a number? Yes, the client is able to receive the message, but will not be able to respond to it. If you would like to send urgently important information, then write SMS and send it to the subscriber's number.

Algorithm of actions in case of a problem

Are your loved ones unable to reach you? If this situation occurs, proceed as follows:

  1. Check your phone balance first.
  2. If it is negative, then replenish the account.
  3. Is there enough money to use the services? Then check the health of the SIM card.
  4. Assess the level of signal reception.
  5. If you could not find the cause of the problem, then contact the operator and talk to him.

Every third cellular subscriber at least once, but heard the answer of the autoinformer in the receiver: This type of communication is not available to the subscriber. What does this mean and why is this happening?! The caller's first reaction is "what's wrong with my phone?!" After that, the person begins to frantically call other numbers to find out if this type of communication is available for other subscribers or is not available either. No need to be afraid and rashly do rash acts - everything is much simpler! Let's find out why together!

First, keep in mind that in the phrase "This type of communication is not available to the subscriber" under the "subscriber" answering machine does not mean you at all, but the person or organization you are calling. But everything is in order with your phone.

Reason 1. Roaming

The simplest and most probable cause inaccessibility of incoming calls is that the subscriber is in roaming. The point is that, despite the fact that Russian Federation incoming calls are not charged, in terms of roaming, completely different rules apply - both outgoing and incoming calls are paid there.

Therefore, if a person does not have enough funds for personal account to pay for an incoming call, you will hear the message "This type of communication is not available to the subscriber." It remains to wait until he replenishes his balance. If you urgently need to contact this person - write him an SMS - he will receive it even in the absence of money.

Reason 2. Debt on the account

Another reason why, when calling a particular number, the answering machine gives the phrase “This type of communication is not available to the subscriber” is a debt on the personal account. Despite the fact that, according to the laws of the Russian Federation, incoming calls must be received by the subscriber's set even with a negative balance, the operator can block them in some cases. For example, if the amount of debt is very large.

Reason 3. Failure at the telecom operator

Do not forget that problems with the network of the telecom operator can also lead to the fact that when you try to reach their subscribers, a message is displayed that this type of communication is not supported.
There is only one solution - wait, wait, wait. As a rule, network problems with leading mobile operators are resolved very quickly. That is, in half an hour or an hour, most likely you will be able to get through to the right person again!

What does it mean that this type of communication is not available for an MTS subscriber? Many people are lost when they hear such words for the first time, and cannot understand what happened. They try to call back and get the same answer. The operator blocked, something happened to the SIM card, or some other reason, how to find the answer? There is one question that worries about what to do in the first place in order to restore mobile communications. Let's talk in detail about common causes and solutions.

Main reasons

The MTS company in its practice often uses such methods of blocking SIM cards for a number of reasons, but they still consider the main one to be a zero balance on the phone for a long time. In this way, the operator is trying to encourage customers to make periodic replenishment of their mobile account.

And that's not all, not only is it impossible to make an outgoing call, in case of a negative balance, strict restrictions are imposed on incoming calls. The only way out of this situation is to replenish the main account immediately.

The following common factors speak of the reasons:

  • negative balance on the number, in which even incoming calls are blocked;
  • the owner has blocked the SIM card on a temporary or permanent basis;
  • network failure during technical work in companies providing communications;
  • problems with the SIM card (it is old, the surface has worn off on it);
  • poor coverage area, weak signal for connection.

Negative balance

On the phone, zeros or a balance in the minuses is a fairly common reason due to which the operator completely blocks the subscriber's SIM card. The only correct solution would be to instantly deposit funds to the balance.

  • The subscriber uses a tariff without a monthly fee, then to unblock incoming calls, you should replenish the balance with a small amount.
  • Tariff on a prepaid system, to unlock the number you will have to replenish your account with an amount equal to the monthly fee.

In order to avoid an unpleasant situation, many subscribers of Mobile Telesystems activate the comfortable Autopayment service. The function automatically replenishes the balance of the attached number, so you do not have to constantly check the account and worry.

Number blocking


When making a call, the answering machine reports the unpleasant news that this type of communication is not available in two cases: the user did not try to replenish the account on time or blocked the SIM card on his own.

  1. The company performs a permanent blocking of the number in case of prolonged ignoring of reminders that it is necessary to deposit money into the account. Such non-compliance with the terms of the contract leads to its termination.
  2. The number is temporarily blocked by the user. Many subscribers take such measures in order to save money. For example, when traveling abroad, an MTS client does not want to use tariff services in roaming, there may be other reasons why the subscriber blocks his card on his own.

On a note! If you want to turn off the number, but do not want to miss the necessary calls , the operator recommends activating the option to forward all incoming calls to a new valid number.

Network failures


It's not uncommon for these autoresponder messages to go down on the telco's internal network. A possible network failure factor is the user's remoteness from the city, in a place where the coverage area is not very good and the signal is weak.

In order to figure out what actually prevents you from making a call with a positive balance on your account, we recommend calling back periodically at certain intervals. If you still cannot make a call, you can contact technical service support and clarify the situation.

On a note! You can try to send the right contact the message, as soon as the network appears, it will be delivered immediately. Automatic notification of delivered SMS will inform you that a network has appeared.

Subscriber is out of range


Everyone who tried to call a disconnected number at least once heard such an answering machine notification - the subscriber is unavailable. In this case, there is little that can be done to call the desired contact. Unless you have to be patient and wait for the moment when the disconnected number deigns to connect.

If the service "I've been called" is disabled for the desired contact, then it will not work to wait for an SMS notification that he has contacted. The only solution to leave a reminder about yourself with a request to call back is:

  • send SMS;
  • use the voice service.

As soon as the subscriber turns on the phone, he will immediately receive the left messages. The exception is numbers on which all services are disabled or with a negative balance.

Roaming


In some cases, it is impossible to do without roaming services; in many TPs, these services are provided by default. But, perhaps it was the subscriber's tariff package that did not provide for such services. Therefore, in order not to lose your mobile connection while traveling, carefully double-check the availability of all necessary service options, and, if necessary, connect.

The inability to receive a weak signal means that the subscriber, in this moment located in an inconvenient coverage area. These can be border regions, on a trip, for example, a bus or train crosses the border of another state, on the territory of which telecommunications services of foreign providers operate.

You should pay attention to the following reasons:

  • poor signal reception is observed in remote areas with 2G coverage;
  • in almost all border areas there is an intersection of signals, not exactly defined coverage knocks the number out of the network;
  • if one subscriber uses an LTE 4G or USIM card, and the second uses other standards, for example, 2G, then in this case a network failure is guaranteed. Before calling, you should set the same standard between contacts.

The SIM card is used in a modem or other device


Very often, active users of Internet resources use smartphones and tablets as a modem. Using a valid SIM card with access to the World Wide Web on devices that do not support telephone connection, naturally leads to the inability to receive incoming calls.

This situation occurs among the regulars of the Internet network, they rarely use cellular communication, but they activate TPs with the most voluminous traffic, which often do not provide a package of minutes for calls. The solution to the problem is to select and activate an additional option for telephone calls in the tariff.

On a note! The MTS provider offers active users of Internet services to purchase separate SIM cards for modems that do not accept incoming calls.

All of the above options are reasons to hear an answering machine on the phone, with an unpleasant notification that this type of communication is not available to the subscriber. Do not immediately panic, after waiting for a while, you need to try to call the desired contact again. Many turn off the phone when visiting a doctor, salons, communication can knock out in the subway. If the attempt is again unsuccessful, try to contact in other ways, through a social network or email.